Accessibility Statement BELONG.CO.IL Accessibility Statement Last Updated: 01.04.2026 Belong is committed to making its website and digital services accessible to all users, including persons with disabilities and older persons. We believe that every user should be able to access information and services in an equal, respectful, convenient, and independent manner. This website has been made accessible in accordance with the Equal Rights for Persons with Disabilities Law, 5758-1998, the Equal Rights for Persons with Disabilities Regulations (Service Accessibility Adjustments), 5773-2013, and the applicable accessibility requirements for internet services in Israel. The website’s accessibility adjustments are intended to align with Israeli Standard 5568, based on WCAG 2.0 Level AA. 1. Website Accessibility Arrangements 1.1. We strive to implement and maintain accessibility arrangements on the website, including, where applicable: 1.2. a semantic and structured layout to support assistive technologies; 1.3. keyboard-accessible navigation and operation of core website functions; 1.4. clear heading hierarchy and readable content structure; 1.5. compatibility efforts for common browsers and mobile browsing; 1.6. support, to the extent possible, for common screen-reader use; 1.7. reasonable color contrast, visible focus indicators, and scalable text display; 1.8. accessible forms and interactive elements, including buttons, menus, and links, where reasonably possible; 1.9. efforts to ensure that key content pages, user account areas, and contact interfaces are accessible. 1.10. The website includes content and services relating to Aliyah, relocation, travel, short-term experiences, concierge services, newsletters, user registration, personal-area features, and AI/chatbot-supported interactions. We are working to improve accessibility across these areas on an ongoing basis. 2. Browser and Assistive Technology CompatibilityWe aim to support use of the website through commonly used browsers and mobile devices. For the best experience, it is recommended to use an up-to-date browser and, where relevant, an up-to-date screen reader. Official Israeli accessibility statement examples commonly refer to compatibility testing and use with assistive technologies such as NVDA and keyboard navigation. 3. Keyboard Navigation 3.1. The website is intended to support keyboard navigation. In general: 3.2. the Tab key moves forward between interactive elements; 3.3. Shift + Tab moves backward; 3.4. Enter or Space activates buttons and links, where applicable; 3.5. Esc may close menus, popups, or dialog windows, where relevant. 4. Third-Party Content and Components 4.1. Certain parts of the website may rely on or include third-party content, embedded tools, external booking flows, login tools, CRM interfaces, payment tools, maps, media, or other services not fully controlled by Belong. In such cases, accessibility depends in part on the relevant third-party provider, and full accessibility cannot always be guaranteed for every third-party component. 4.2. In addition, certain AI/chatbot or dynamic personal-area features may evolve over time. We are continuing to review and improve these interfaces from an accessibility perspective. 5. Known Limitations 5.1. We make ongoing efforts to improve website accessibility. Nevertheless, despite our efforts, some parts of the website may not yet be fully accessible, may not yet provide the optimal accessibility experience, or may be in the process of being adapted. 5.2. If you encounter an accessibility issue, a missing accessibility arrangement, or a page or function that is difficult to use, please contact us. To help us address the issue efficiently, please include, if possible:5.2.1. the webpage address (URL); 5.2.2. a description of the issue; 5.2.3. the action you attempted to perform; 5.2.4. the browser and device you used; 5.2.5. the assistive technology used, if any. 6. Accessibility Arrangements at Our Offices 6.1. Where services are provided at our offices or by prior in-person appointment, Belong seeks to make such services accessible in accordance with applicable Israeli law. 6.2. If you require an accessibility adjustment in connection with an in-person meeting or visit, please contact us in advance so that we can review your request and make reasonable arrangements, subject to the nature of the location and the service. 6.3. Belong’s offices are located at Beit Kardan, 154 Menachem Begin St., Tel Aviv. The building includes a main lobby, elevators, and parking facilities / adjacent parking options. If you require a specific accessibility adjustment in connection with an in-person meeting, please contact us in advance so that we can review your request and make reasonable arrangements. 7. Accessibility Contact DetailsFor accessibility requests, reports, suggestions, or questions, please contact:Accessibility Coordinator: Iris BdolachPosition: Head of ProductPhone: 058-6706700Email: [email protected] 8. General Contact DetailsBELONG RELOCATION TO ISRAEL LTD154 Menachem Begin St., Tel Aviv, IsraelPhone: +972-58-6706700Email: [email protected] 9. Requests for Accessibility AssistanceIf you need information, content, or a service on the website in an alternative format, or if you require a specific accessibility adjustment in connection with the website or a digital service, you may contact us and we will examine your request in accordance with applicable law and our operational capabilities.10. Ongoing ImprovementAccessibility is an ongoing effort. We continue to review website content, digital tools, and user flows in order to identify issues, improve usability, and promote equal access to our services.
